How To Fix A Phone With Black Screen Only After It Was Dropped

Liam Anderson

iPhone Black Screen No Power

Dropping a phone can lead to a heart-stopping moment as it hits the ground. When it’s picked up, sometimes the screen is black (also known as the black screen of death) yet the phone still responds to touch and sounds. This scenario is more common than one might think, leaving many to wonder how a phone can still work with a seemingly dead screen.

This situation, often referred to as the “black screen of death,” doesn’t spell the end for a smartphone – especially if some of the other functions are still working. For example, if the phone is still vibrating, making sounds, allowing calls to come in, responding to voice commands, etc. Despite the display’s bleak outlook, the device’s internals including its touch sensors and audio components could still be intact and functional. Understanding why this happens and what steps can be taken to remedy the situation can save users from prematurely giving up on their devices.

How To Fix Black Screen After Dropping Phone

StepPossible CauseSolution
Check BrightnessLow brightness or auto-brightness malfunctionTurn up brightness manually or disable auto-brightness.
Check BatteryDead batteryPlug your phone into a charger and wait for a few minutes.
Force RestartSoftware glitchPerform a force restart (instructions depend on phone model).
Connect to External Display (if possible)Damaged screen but phone still worksConnect your phone to a TV or monitor using a compatible adapter to see if the phone itself is functioning.
Boot into Safe Mode (Android only)Faulty appBoot into safe mode to identify if a downloaded app is causing the issue.
Factory Reset (last resort)Widespread software corruptionReset your phone to factory settings (be aware this will erase all your data).
Professional HelpPhysical damage or complex software issuesTake your phone to a repair technician.

Troubleshooting a Phone with a Black Screen After a Drop

Quick Checks Before Diving In

  • Is it just the screen? Listen for sounds or vibrations when receiving calls or notifications. This means your phone is working, but the screen might be damaged.
  • Check for lights: See if any LED lights flash when charging or powering on. If they do, there’s hope!

Software Solutions: Give These a Try First

Force RestartPress and hold the Power button and Volume Down button simultaneously for about 10-15 seconds.This works for most Android phones. For iPhones, the button combination varies depending on the model.
Connect to a ChargerPlug your phone into a charger and leave it for a while.Sometimes a drained battery can cause a black screen.
Connect to a ComputerConnect your phone to your computer using a USB cable.Your computer might recognize your phone and allow you to access data or troubleshoot.

Hardware Issues: Proceed with Caution

If the software fixes didn’t work, it’s likely a hardware problem.

  • Loose Connections: A drop could have loosened internal connections. You can try gently tapping or shaking your phone to see if the screen comes back on. If you’re comfortable opening your phone, you can check the connections yourself.
  • Damaged Screen: This is the most common issue after a drop. If the screen is cracked or shattered, it will need to be replaced by a professional.
  • Other Internal Damage: A hard drop could have damaged other components like the motherboard or battery. In this case, a professional repair is necessary.

Seek Professional Help

If you’re not comfortable fixing your phone yourself, or if the above solutions don’t work, take your phone to a reputable repair shop. They can diagnose the problem and give you a quote for repair. Remember, it’s important to back up your data regularly to avoid losing it in case of unexpected events like a dropped phone.

Key Takeaways

  • Dropping your phone can lead to a “black screen of death,” where the screen is unresponsive but the device still works due to intact internal components like touch sensors and audio hardware.
  • Common causes of a black screen post-drop include loosened internal connections, damaged LCD/OLED panels, and triggered safety checks that turn off the display as a precaution.
  • Touch and audio functionalities remain operational because they rely on separate components from the display, such as the digitizer for touch input and internal audio processing hardware for sound.
  • Potential solutions range from performing a soft reset, getting professional help to check and reconnect loose cables, to replacing the damaged screen, with options varying based on technical confidence and budget constraints.
  • Understanding the root cause of the black screen issue after a drop is crucial for avoiding unnecessary expenses, making informed decisions about repairs, and considering the long-term health of the device.
  • Knowledge of the problem can also guide preventive measures for future incidents, such as using protective cases and ensuring regular data backups for minimal disruption.

Causes of a Black Screen After Dropping a Phone

When a phone takes a tumble, the aftermath can include a dreaded black screen. This issue, often termed the “black screen of death,” puzzles many. However, the causes can be straightforward. Here’s a breakdown of why this happens and what’s going on inside the device.

Firstly, a drop can jar the phone’s internal components. The screen and the motherboard are connected by tiny, delicate cables. A strong hit can loosen these connections. When they’re not snug, the screen doesn’t get the signals it needs to display images. It’s like unplugging your TV from the power outlet but expecting it to show your favorite show.

Another culprit could be damage to the screen itself. Modern smartphones use Liquid Crystal Display (LCD) or Organic Light Emitting Diode (OLED) panels. These delicate parts can crack or shatter internally without showing obvious signs of damage on the outside. When this happens, the screen won’t display anything, even though the phone still works.

Lastly, the impact from a fall can mess with the phone’s software. Phones have built-in safety checks that monitor for abnormal conditions. A drop might trigger one of these checks, causing the software to shut down the display as a precaution. Though the phone still operates, the screen stays black because the software tells it to.

Addressing a black screen requires understanding these potential causes. Each problem needs a different approach, from reseating cables to repairing the display. Knowing what you’re dealing with is the first step towards fixing it.

How Touch and Audio Features Still Function

When you drop your phone and the screen goes black but it keeps working, it might seem like a mystery. But there’s a simple explanation. The parts of your phone that handle touch and audio are separate from the parts that display the image. So, even if the screen isn’t showing anything, the phone can still receive touch input and produce sound.

The touch screen functionality relies on a component called the digitizer. This part sits right beneath the glass surface of the screen. When you drop your phone, the digitizer might still work perfectly even if the LCD (the part that displays the image) is damaged. That’s why you can answer calls or even navigate your phone blindly if you know where to tap.

On the other hand, the audio features depend on the phone’s speakers and internal audio processing hardware. These parts are usually tucked away safely inside the phone’s body. They’re less likely to get damaged from a fall. That’s why you might still hear notification sounds or calls coming in.

Moreover, wireless technologies like Bluetooth continue to work independently of the screen. This means you can connect headphones or a speaker to your phone and use voice commands through Siri, Google Assistant, or other voice recognition software to control your phone without needing the screen.

Understanding how these separate components interact explains why a phone might appear “dead” visually but is “alive” functionally. This distinction is crucial when trying to figure out the best way to fix your device. It also helps in managing the situation until you can get the screen repaired, especially if the phone is still operational for essential tasks.

Potential Solutions for a Black Screen Issue

When a phone’s screen goes dark after being dropped, but it still seems to work, there are a few paths you might consider for fixing the issue. The situation might not be as bad as it looks. Here’s what to explore.

First off, a soft reset can sometimes do the trick. This means turning your phone off and on again. It’s simple but can clear minor glitches causing screen problems. For many phones, this involves holding down the power button for a few seconds. If the screen comes back, you’re in luck.

If the soft reset doesn’t help, the next step might be checking for a loose cable inside the phone. This is more technical and might require a professional. Sometimes, when a phone is dropped, the connections inside can loosen. A technician can open the phone, check the connections, and secure everything back in place.

Another common repair is replacing the screen. As noted in various user experiences, the LCD display and the screen might need to be replaced if they’re damaged. This is a more costly route and can range from $200-$250 for phones like the Galaxy S4 mentioned earlier. If you’re not covered by a warranty or insurance, this expense comes out of pocket. However, considering the selling prices of such devices are around $400-$500, this can be a worthwhile investment.

Screen replacement kits are available if you’re feeling brave and want to tackle the problem yourself. These kits come with the tools and parts needed but be warned, it’s a delicate process. There’s plenty of how-to guides and videos out there. But if you’re not confident, it’s always better to consult with a professional repair service.

Exploring these options can provide a starting point for those dealing with a phone that’s alive but “blind.” Each situation may require a different approach depending on the phone’s model, the extent of the damage, and whether you’re willing to DIY or prefer professional help.

Benefits of Understanding the Problem

When a dropped phone results in a screen that’s black but still functional, knowing what’s happened internally is crucial. It’s not just about a quick fix. It’s about grasping why the phone behaves this way, which components might be at risk, and how to approach repair smartly.

First, understanding the issue saves money. Sometimes, the problem might look serious but could be resolved with simple steps, like a soft reset or checking for loose cables. Jumping straight to screen replacement or professional repairs without a clear diagnosis can lead to unnecessary expenses.

Second, it keeps the phone’s lifespan in mind. Smartphones aren’t just screens and cases; they house delicate parts that can affect performance long-term. Knowing if the fall impacted just the screen or more critical components like the logic board influences decisions on whether the device is worth saving.

Moreover, being informed empowers users during repairs. Whether choosing a DIY route or seeking professional help, knowledge about what might be wrong gives users confidence. They can ask informed questions, understand the repair process, and even ensure they’re not overcharged for simple repairs.

Lastly, understanding the problem encourages future prevention. It highlights the importance of protective cases and screen protectors in safeguarding against similar incidents. It underscores regular backups too, so if the worst happens, personal data isn’t at risk.

In all, grasping the issue at hand enables smart, cost-effective decisions. It’s about knowing what happened, what it means for the device, and how to proceed. Such knowledge is a powerful tool in maintaining a phone’s health and ensuring its longest possible use.

Frequently Asked Questions

How do you fix a phone that has a black screen but still works?

Make sure the buttons are not jammed and clean the charging port. Recharge the battery and try squeezing your phone gently. Force restart by simultaneously pressing and holding the power and volume down buttons. If accessible, remove the battery or stylus, and consider rebooting into Safe mode for further troubleshooting.

Why is my phone not turning on after dropping it?

The issue could be from a completely drained battery that requires charging before turning on. Additionally, inspect the power button for any damage or jamming. Press it multiple times to confirm it’s working properly for potential resolution.

What if I dropped my phone and the screen is black?

Attempt a force restart by pressing and holding the power button along with the volume down button for at least 10 seconds. This action can help refresh the display and might solve the black screen problem.

How do you fix a phone screen that won’t work after dropping it?

The loss of touch functionality may indicate a digitizer connection issue, which can sometimes be resolved by gently tapping on each corner of the phone. If unsuccessful, the phone may need to be disassembled to fix or reconnect the digitizer properly.

Is the LCD broken if the screen is black?

Yes, a black screen can be a sign of a broken LCD, especially if there are also lines or patterns on the screen that do not resemble simple cracks, or if the screen lacks touch sensitivity. These symptoms require professional repair or replacement of the LCD.