The launch of AMD’s Radeon RX 9070 XT was supposed to be a major win for gamers, but instead, it has turned into yet another frustrating experience. Newegg customers are fuming after receiving order confirmations, only to have them canceled minutes later due to “insufficient stock.” This has led to widespread accusations that Newegg oversold inventory it didn’t actually have, causing unnecessary disappointment for AMD enthusiasts.
For many, this situation is eerily similar to previous GPU launch disasters, where buyers thought they had secured a card, only to be left empty-handed. With AMD’s latest Radeon RX 9000 series finally offering competitive performance against Nvidia, anticipation was at an all-time high—making these cancellations even more infuriating.
Newegg’s “Wide Selection” Claim Falls Apart
In the lead-up to the launch, Newegg proudly advertised its partnership with AMD and various AIB (add-in board) partners, promising a “wide selection” of RX 9070 and 9070 XT models. However, customers quickly found out that this promise didn’t match reality.
What Happened?
- Orders were confirmed, then suddenly canceled – Many customers who placed orders within seconds of the RX 9070 XT launch received confirmation emails, only to be told later that their purchase was canceled due to lack of stock.
- Scalpers still managed to buy cards – Despite Newegg’s order cancellations, scalped listings of the RX 9070 XT appeared on eBay almost immediately, with prices $200–$400 above MSRP.
- Some orders were processed while others were denied – Even buyers who placed orders at the same time reported wildly inconsistent results, suggesting a flawed inventory tracking system rather than actual stock shortages.
A Pattern of Botched GPU Launches
Newegg’s mismanagement of the RX 9070 XT launch isn’t an isolated event—it’s the latest in a long line of frustrating GPU launches that have left gamers angry and empty-handed.
Other Recent GPU Launch Failures
- Nvidia RTX 5090 & 5080 (2025): Stock was wiped out by scalper bots within minutes, with prices on resale sites reaching $6,000–$7,000. Even Nvidia’s “Verified Priority Access” system struggled to prevent this.
- Intel Arc B580 (December 2024): Intel’s budget-friendly GPUs were quickly scalped, with initial stocks disappearing instantly, even though demand wasn’t as high as for AMD and Nvidia cards.
- AMD’s RX 9000 Series (May 2025): Despite AMD promising “wide availability,” the RX 9070 and 9070 XT sold out immediately at MSRP, leaving only overpriced models in stock.
Is Newegg Part of the Problem?
Newegg’s issues with handling high-demand product launches have been criticized before. The company has previously been accused of:
- Overselling stock – Listing more units than they physically have, leading to mass cancellations.
- Allowing scalpers to thrive – Despite implementing anti-bot measures, high-demand items still end up in the hands of resellers, sometimes suspiciously fast.
- Poor customer support responses – Many affected buyers report receiving generic canned responses instead of real answers about their canceled orders.
What Can Be Done?
Consumers are demanding that Newegg and other retailers take stronger measures to prevent future launch-day chaos. Some possible solutions include:
✔ Implementing better inventory tracking – Orders shouldn’t be confirmed unless stock is actually secured.
✔ Stronger bot prevention – Scalper bots continue to game the system, and more advanced anti-bot protections are needed.
✔ Limit orders more strictly – Other retailers, like Best Buy, have seen success by limiting orders to one per verified customer.
AMD Needs to Step Up, Too
While Newegg deserves criticism, AMD is not entirely off the hook. The company should have ensured that its retail partners were better prepared for the RX 9070 XT launch. In contrast, Nvidia at least attempted an invite-only system for the RTX 5090 launch to combat scalpers, even if it wasn’t perfect.
If AMD wants to capitalize on its performance wins against Nvidia, it needs to do more than just release great GPUs—it needs to ensure those GPUs actually reach gamers.
Will Anything Change?
If history is any indication, this won’t be the last time a major GPU launch is a disaster. Until retailers crack down on scalpers, improve stock tracking, and enforce stricter purchasing policies, legitimate buyers will continue to lose out.
For now, if you’re still looking for an RX 9070 XT, your best bet might be:
1️⃣ Checking local stores like Micro Center, where scalpers have less influence.
2️⃣ Waiting for restocks, as more shipments are expected in the coming weeks.
3️⃣ Monitoring retailer alerts and using community stock trackers to snag a card before bots do.
But if AMD, Newegg, and other retailers don’t fix these ongoing problems, expect the same nightmare when the next big GPU launch rolls around.
Key Takeaways
- Customers faced multiple order cancellations despite receiving confirmation emails from Newegg.
- Only a limited number of AMD Radeon RX 9070 GPUs were actually available at the advertised MSRP.
- Graphics card prices are expected to increase now that the initial batch has sold out.
Overview of Newegg’s Radeon RX 9070 XT Order Cancellation
Newegg’s handling of AMD Radeon RX 9070 XT orders has sparked customer outrage after paid orders were suddenly cancelled citing stock issues. The situation has raised questions about the retailer’s inventory management and AMD’s claims about product availability.
Announcement Details
Customers who placed orders for AMD’s Radeon RX 9070 XT graphics cards at the advertised MSRP of $599 through Newegg received unexpected cancellation emails. The retailer accepted orders and processed payments for these high-demand cards during the initial launch, only to later cancel them.
According to customer reports on Reddit, the cancellation notices came after payments had already been processed. This created a frustrating situation where customers believed they had secured the product.
Newegg’s cancellation notices specifically cited “insufficient stock” as the reason, despite the company having already confirmed orders and charged customers. Some customers reported on Facebook that the company could have easily prevented this by limiting orders based on actual inventory.
Order Cancellation Impact
The cancellations left many customers without their expected graphics cards and feeling misled by both Newegg and AMD. Many buyers had planned system builds around these components and now face delays or higher costs.
Customers expressed frustration at having to wait for refunds while watching the same cards appear at higher prices from other sellers. The situation has damaged trust in Newegg’s ordering system.
The launch was described as “a mess” by disappointed customers who spent time and effort trying to secure cards at the advertised price point. Many who thought they were successful now have to restart their search for graphics cards.
Some customers reported seeing the same models back in stock at higher prices shortly after their MSRP orders were cancelled, creating suspicion about the retailer’s practices.
Insufficient Stock Explanation
Newegg’s explanation of “insufficient stock” contradicted AMD’s pre-launch marketing claims about having sufficient stock for this release. Reports indicate that cards at the official $599 MSRP sold out almost instantly across all retailers.
While the standard RX 9070 models remained available slightly longer—about 30 minutes according to some reports—the more desirable XT variants disappeared immediately. This suggests a serious supply-demand imbalance despite AMD’s assurances.
Currently, the graphics cards are still available from some retailers, but typically only premium versions priced well above the $599 MSRP. Many are selling for $700 or more, leaving budget-conscious gamers without options at the promised price point.
Customer Reactions to Cancelled Orders
The cancellation of AMD Radeon RX 9070 XT orders by Newegg sparked immediate outrage among customers who had already paid for their graphics cards, with many turning to social media platforms to voice their frustration.
Immediate Response from Affected Customers
Customers who had their orders cancelled reacted with shock and anger. Many reported receiving confirmation emails for their purchases only to get cancellation notices minutes later. One buyer on Reddit shared their experience with the telling title: “NEWEGG CANCELED MY MSRP 9070 ORDER AFTER I ALREADY PAID FOR IT!”
The timing of these cancellations particularly upset customers. Several buyers noted they received cancellation notices citing “insufficient stock” within 10-15 minutes after placing their orders. A TechPowerUp forum user commented that their order went through on Newegg but was cancelled about 10 minutes later.
Many customers felt misled by the retailer’s handling of the launch. They expressed frustration at being able to complete purchases, including payment processing, only to have their orders voided shortly after.
Sentiment Analysis on Social Media
Across social media platforms, the sentiment toward Newegg was overwhelmingly negative. Facebook users responded to Newegg’s promotional posts with comments about their cancelled orders. One customer mentioned getting a notification about insufficient stock after being “the second order” in line.
On ResetEra, users shared similar stories of disappointment. A shopper wrote, “my Newegg order was confirmed via email, and then the very next minute the order was voided due to stock.”
YouTube content creators also picked up on the chaos. One video titled “The RX 9070 XT Launch Was A MESS” documented the frustrating experience of trying to purchase the graphics card during what many customers described as a poorly managed product launch.
Implications for Newegg’s Business
Newegg’s cancellation of Radeon RX 9070 XT orders exposes critical weaknesses in their business model and threatens their standing in the competitive computer hardware retail market.
Customer Trust and Brand Reputation
The sudden cancellation of confirmed RX 9070 XT orders has sparked significant customer anger. Many buyers received confirmation emails only to later find their orders disappeared from their history. This creates a damaging cycle of excitement followed by disappointment.
Trust is hard to build but easy to lose in online retail. When customers plan builds around specific components and set aside money, having orders canceled feels like a personal betrayal.
This isn’t Newegg’s first inventory mishap. Previous incidents show a pattern that could drive customers to competitors like Amazon or Best Buy who may have more reliable inventory systems.
Social media amplifies these negative experiences. One angry customer can influence hundreds of potential buyers through Reddit posts and hardware forums like EVGA, where users actively discuss Newegg’s cancellations.
Stock Management and Future Releases
Newegg’s inventory system clearly needs improvement. The company claims they have a 2-day turnaround goal for most orders and doesn’t backorder items, but their system allows purchases of products they can’t actually deliver.
The RX 9070 series launch reveals deeper supply chain issues. Retailers report they cannot purchase these GPUs at AMD’s advertised MSRP, suggesting Newegg faces upstream pricing challenges.
This creates a tough spot for Newegg:
- Accept thin margins to honor MSRP
- Price above MSRP and face customer backlash
- Limit inventory to avoid financial risk
For future high-profile releases, Newegg must implement better real-time inventory tracking. Pre-order systems with clear communication about stock availability would help manage customer expectations during launches of sought-after products.
Frequently Asked Questions
Many Newegg customers have faced unexpected cancellations when ordering the new AMD Radeon RX 9070 XT graphics cards. These issues have created confusion about company policies and what options remain for disappointed buyers.
What steps can consumers take when their Radeon RX 9070 XT order is cancelled by Newegg?
Customers who experience order cancellations should first check their email for a cancellation notice from Newegg. Many users report receiving a confirmation email followed quickly by a cancellation citing “insufficient stock.”
Buyers should contact Newegg customer service directly through phone, live chat, or email. Taking screenshots of the order confirmation and cancellation emails can help document the issue.
Some customers have found success by asking to be placed on a waiting list for future stock. Others recommend filing a complaint with the Better Business Bureau if Newegg is unresponsive.
How does Newegg intend to address the insufficient stock issue for high-demand graphic cards?
Newegg launched the AMD Radeon RX 9070 and 9070 XT GPUs with much fanfare, but demand quickly outpaced supply. The company is working with AMD to secure additional inventory.
The RX 9070 XT cards at MSRP sold out almost instantly in the US, while the standard 9070 models lasted about 30 minutes. Newegg plans to implement a queue system for future high-demand product releases.
The retailer has promised more transparent inventory management to prevent the current situation where orders are confirmed despite items being out of stock.
What are Newegg’s policies regarding order cancellations due to stock shortages?
Newegg’s official policy states that orders may be cancelled if products become unavailable after checkout. Their automated system sometimes shows items in stock when inventory has already been depleted.
When cancellations occur, Newegg promises to issue refunds within 3-5 business days. The company does not place customers on automatic backorder without permission.
Some users have noted that Newegg sometimes cancels orders without notification, though company policy requires email notification for all cancellations.
Can customers expect any compensation or priority in future availability from Newegg after a cancellation?
Newegg does not currently offer formal compensation for cancelled orders beyond standard refunds. The company has no established policy giving cancelled customers priority access to future stock.
Some customer service representatives have offered discount codes for future purchases as goodwill gestures. These offers vary by representative and are not guaranteed.
For the RX 9070 series specifically, Newegg has not announced any special consideration for customers whose orders were cancelled due to insufficient stock.
How will Newegg communicate with customers affected by order cancellations of the Radeon RX 9070 XT?
Newegg’s standard procedure includes sending an email notification when an order is cancelled. The message typically contains the reason for cancellation and refund information.
Many customers have reported receiving cancellation emails within minutes of their order confirmation. However, some users claim their orders were cancelled with no notification email.
The company has not announced plans for special communications regarding the RX 9070 XT shortage beyond standard emails.
What measures is Newegg taking to prevent future order cancellations for popular products like the Radeon RX 9070 XT?
Newegg plans to improve its inventory management system to prevent accepting orders when stock is unavailable. This includes real-time inventory tracking updates and better synchronization between their website and warehouse.
The company is considering implementing a pre-order system for high-demand products like graphics cards. This would allow customers to secure their place in line
