Terms

simply answers

  • Simply Answers classes expire 6 months from date of purchase.
  • Memberships are held in one customer’s name and are non-transferrable.
  • One guest may sit in on each class, but the membership-holder must be present.
  • 24-hours notice must be given before cancellation. If 24-hours notice is not given, a make-up class will not be provided.
  • Simply Answers members may only attend one class per calendar week, and may only have one class scheduled at a time.
  • Simply Mac reserves the right to reschedule any class without notice.
  • Simply Mac also reserves the right to cancel any membership for any reason, and a refund may not be issued.

service & repair

  • Simply Mac guarantees all labor and parts for a period of 90 days from the date of completion of the repair.
  • Simply Mac will not be liable for any damage caused by fire, theft, accident, or any other cause, which is beyond its control.
  • Simply Mac nor it employees will be held responsible for any cables, accessories or other items unless recorded above. 
  • Data loss can occur at any time during repair, or data transfer. Therefore, Simply Mac recommends that customers back up data prior to checking a computer in for any service or repair. Simply Mac and its employees make no guarantees as to the integrity or recoverability of any data. Simply Mac makes no warranty as to the success of any recovery attempt thereof or whether any of the data, programs, or other information on the disk can or will be recovered, either in whole or in part, nor whether such data, programs, or information may be usable after the recovery process.
  • Any items left for 30 days past service completion will become the property of Simply Mac, unless otherwise noted by a technician.
  • Simply Mac does not guarantee that any wireless network can be set up. Internet must be working and active prior to scheduling onsite service.